Delivery Cost and Time
Naledi Copenhagen ships internationally and delivers orders to your address via economy courier. The rates are currently as follows:
Denmark: Free delivery is offered on all orders in Denmark, except for Greenland and Faroe Islands
EU: From 12 EUR depending on zone, free from 300 EUR depending on zone. The respective shipping rate will be shown during check out.
Outside EU: 30 EUR
- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
- Our delivery time starts from the moment an order is accepted and includes a 48 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 72 hours for shipments to be dispatched. Orders are normally dispatched from Denmark but may occasionally be dispatched from other locations.
- Delivery time for goods in stock is normally 3 to 6 working days, holidays excluded. Deliveries may take longer during the Christmas period. Delivery time for goods on Pre-Order is stated in each order.
- We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers. However, please note that Naledi Copenhagen is not responsible for delays due to customs or any other reasons, while your order is in transit.
Naledi Copenhagen insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Naledi Copenhagen and transfer of responsibility in the same way.
Taxes and Duties
Orders within EU do not incur any additional taxes or duties.
For orders to Norway, Switzerland and Iceland with the value above 300 EUR, we will cover the import duties and Value Added Tax.
For all other countries outside the EU, you will be charged the respective amounts by the courier company at the time of customs clearance in your country.